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PRIVACY POLICY

Last update: 18 October 2022

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The personal data gathered on this website is processed in accordance with the General Data Protection Regulation (GDPR) and other legislation applicable to personal data protection, as Law nr.58/2019, of August, 8th.
In accordance with Articles 13 and 14 of the GDPR, the following statement describes how we process the personal data we receive when you use our website, when you request a quote, when you register to receive our news or when you contact us using the contact form, by email, telephone or post, as well as your rights and how you can exercise them.

1. GENERAL INFORMATION

1.1. DATA CONTROLLER

In accordance with Article 4(7) GDPR, the controller of your personal data is:

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Easy Clean Algarve

Villa Pacifica, Sitio das Travessadas, Carvoeiro
8400-402 Lagoa
Telephone: (+351 926039742)
Email: info@easycleanalgarve.com

 

1.2. DATA PROTECTION OFFICER

Pursuant to articles 37, no. 1 a) of the GDPR, Dispatch no. 2602/2021 appointed the Data Protection Officer of the Secretaria-Geral da Economia (General Secretariat of Economy) who, in turn, ensures the centralized provision of common services to the integrated services of the Ministry of Economy and Digital Transition.

 

The Data Protection Officer designated, under the terms described above, is available through the following contacts:

Av. da República, 79A

1069-218 – Lisbon Telephone: 217911600 E-mail: Francisco.Sousa@sgeeconomia.gov.pt

1.3. PERSONAL DATA

"Personal data" is understood to mean any information concerning an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Article 4(1), GDPR).

1.4. LEGAL BASIS FOR PROCESSING

Your personal data are processed in accordance with the following provisions of the GDPR:

  • Article 6(1)(a), in situations where the data subject has given his or her consent;

  • Article 6(1)(b), if processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

  • Article 6(1)(c), if processing is necessary for compliance with a legal obligation to which Easy Clean Algarve is subject;

  • Article 6(1)(d), if processing is necessary in order to protect the vital interests of the data subject or of another natural person;

  • Article 6(1)(e), if processing is necessary for performing a task carried out in the public interest or in the exercise of official authority vested in the controller.

2. DATA PROCESSED WHEN YOU VISIT THIS WEBSITE

2.1. DATA COLLECTION

Whenever a User accesses this website, data on that activity are temporarily stored and processed in a log.

The tracking tool employed to analyze use of this website is configured to ensure that no personal data are gathered.

Users’ IP addresses are also anonymous, so that it is not possible to track the activity of natural persons.

Even so, if you do not wish your activity on the website to be recorded and analyzed, you can turn on the "Do not track" option on your browser. When you switch this option on, your browser sends a message to our website, informing that you do not want your activity to be tracked.

 

Information gathered by tracking tool:

  • Access request (filename), date and time of request;

  • Browser type and version;

  • Browser language;

  • Operating system of device used to access website;

  • Type, brand and model of device used;

  • Screen resolution used;

  • Plugins used (such as Flash, Java);

  • Original URL (previous page accessed by User);

  • IP address (anonymised);

  • Country and region from which website is accessed;

  • Downloads;

  • Clicks;

  • Number of forms sent.

2.2. COOKIES

When you access each page of this website, this generates the so-called temporary cookies, to facilitate browsing. These cookies do not contain personal data and are deleted at the end of each session (when the User leaves the page or closes the browser). This website does not use technology that permits monitoring of User access behavior.

 

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3. PERSONAL DATA PROCESSED WHEN YOU CONTACT US

When you contact us, your data and information you provide are processed in order to contact you and deal with your information request. These data will be processed and stored, in accordance with the GDPR, for the period of three years.

If your request does not lie within our area of competence and responsibility, it may be forwarded to the competent authorities without your prior consent, in accordance with the provisions of the GDPR, provided it is legitimate to presume that the forwarding of the matter safeguards your interest and that no sensitive personal data are involved (Article 6(1)(e) GDPR).

4. YOUR RIGHTS

4.1. IN YOUR RELATIONSHIP WITH US AND AS THE DATA SUBJECT, YOU HAVE THE FOLLOWING RIGHTS UNDER THE GDPR:

  • Right of access, Article 15;

  • Right to rectification, Article 16;

  • Right to erasure ("right to be forgotten"), Article 17;

  • Right to restriction of processing, Article 18;

  • Right to data portability, Article 20;

  • Right to object, Article 21.

NB: The right relating to automated individual decision-making, including profiling (Article 22) has no practical application here.

If the processing of your personal data is based on your consent, you have the right to revoke that consent unconditionally at any time. Such withdrawal of consent does not affect the lawfulness of any use based on consent at a date prior to its withdrawal (Article 7(3) GDPR).

In order to exercise any of the rights mentioned above, you should submit a written request to the following contacts:

Email: info@easycleanalgarve.com

Address:

Easy Clean Algarve

Villa Pacifica, Sitio das Travessadas, Carvoeiro
8400-402 Lagoa
 

4.2. APPLICATION FORM TO RECEIVE A QUOTE OR OUR NEWS

The application form provided on this website is intended to register the User´s interest in receiving a quote or news from Easy Clean Algarve.

The data collection form includes the fields “Name”, “Email”, "Phone Number" and "City"; these are relevant for the purpose of the service. 

Therefore: 

“Name” – In order to differentiate different users;

“Email” – For the purpose of confirming User´s email to allow the receipt of related communications;

“City” – In order to identify the city of residence of different users.

 

The processing of any data gathered for the purpose of providing a quote or newsletter subscriptions is covered by the personal data protection laws in force, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals concerning personal data processing and the free circulation of that data (General Data Protection Regulation or “GDPR”); Easy Clean Algarve guarantees that any collected personal data is processed in accordance with GDPR.  
 
The veracity, accuracy and timeliness of the data and information supplied by the User are entirely and exclusively their responsibility. By accepting the present Terms of Use, you are hereby stating that the data you have supplied is true, accurate and current. The data collected at the moment of registering your interest will be processed by Easy Clean Algarve via a platform and will be stored for as long as the registration form is maintained. 

You may send us an email to info@easycleanalgarve.com indicating your intention to cancel, access, amend and delete the data supplied, as detailed above. 

4.3. COMPLAINTS

If you consider that the processing of your personal data amounts to a breach of the GDPR, you have the right to complain to a supervisory authority (Article 77, GDPR).

The Portuguese data protection authority is:

Comissão Nacional de Proteção de Dados

Address: Av. D. Carlos I, 134, 1.º

1200-651 Lisboa – Portugal

Telephone: (+351) 213928400

Email: geral@cnpd.pt

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